Privacy Policy
FTG Systems, operated by Frontline Talent Group. Last updated 24 July 2026.
FTG Systems (“we”, “us”) provides a private back-office assistant that small businesses use to manage their own administration. This policy explains what information we handle, why, and the choices you have. Questions: admin@frontlinetalentgroup.com.au.
Who this covers
FTG Systems is used by business owners (“customers”) to run their own operations. Each customer's data is kept separate and is only accessible to that customer and, for support, to Frontline Talent Group.
Information we handle
- Business records you or your systems provide: documents, timesheets, invoices, calendar and job details, worker and compliance records, and messages routed into your workspace.
- Connected accounts. When you connect a third-party account (for example Xero, LinkedIn, Facebook, email or SMS), we store the access tokens needed to perform the actions you approve. Tokens are encrypted at rest.
- Account and usage data needed to run and secure the service (login, activity logs).
How we use it
- To provide the features you use: filing documents, drafting replies, preparing payslips and invoices, tracking compliance, and publishing content you approve.
- Actions that send or publish on your behalf (email, SMS, social posts, invoices) happen only after you approve them, or when you have explicitly enabled automation.
- We do not sell your data, and we do not use it for advertising.
Connected platforms
Where you connect a platform, we access only what is needed for the feature you enabled, and only for your own accounts and pages. For example, when you connect a LinkedIn or Facebook Page you administer, we use that access solely to publish content you have approved to your own page, and to report its performance back to you. When you connect Xero, we use that access to push invoices and pay records you approve. You can disconnect any platform at any time, which revokes our access.
Data sharing
We share data only with the third-party platforms you connect (to carry out your instructions) and with infrastructure providers that host the service under confidentiality obligations. We disclose data if required by law.
Overseas storage
Some of the providers that host and power the service (for example our database, application hosting, and AI processing) may store or process data outside Australia, including in the United States. By using the service you consent to this. We take reasonable steps to ensure these providers protect your information.
Retention and deletion
We keep your data for as long as your account is active. You can request export or deletion of your data, or disconnect any platform, by emailing us. Deletion requests are actioned promptly.
Security
Access is restricted per customer, third-party tokens are encrypted at rest, and connections run over TLS. No system is perfectly secure, but we take reasonable measures to protect your information.
Contact
Frontline Talent Group — admin@frontlinetalentgroup.com.au. For data requests, email us with the subject “Privacy request”.